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Quality Policy
 We at Bhoruka, provider of health care services to the society, are committed to build and sustain the organisation as a welfare oriented innovative service unit wherein QUALITY is the hallmark of every activity achieved through the team work and involvement of all employees in pursuit of excellence in all our endeavours.
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Quality Objectives
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Provide quality blood and blood components effectively. |
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Encourage rationality in the use of blood and blood components. |
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Improve the quality of life by addressing the health needs of the vulnerable sections of the community, |
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Develop human resources for sustained quality services. |
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From the Director's Desk
 2008: Observing it as “Year of Quality Improvement”, Bhoruka Public Welfare Trust has focused on improvement of External and Internal Quality Assurance of its blood bank and project activities. To ensure the quality of testing of Transfusion Transmitted Infection (TTI) in our blood bank, Bhoruka has made an arrangement with Apollo-Gleneagles Hospital where all positive blood samples and some negative samples of Bhoruka has been cross tested in their blood bank, whereas their sample’s has been tested in our laboratory. Ensuring quality of blood component (Platelet, FFP etc.), we are measuring level of Factor VIII, Fibrinogen level, tube culture of components from a NABL accredited laboratory. ISO 9001:2008 certification for design, development and operation of Health Care Services and operation of blood banking services has been renewed and extended till 2011. On the quantitative side, we have supplied highest unit of blood and blood component in a month (1328) as well as in a day (116) in this year.
From the very beginning, HIV/AIDS prevention and care is one of the main focuses of Bhoruka with special focus on trucker intervention. This year, we have initiated intervention among another High Risk Groups (Commercial Sex Workers) in Guwahati. To improve accessibility of care and treatment among PLWHAs, we have initiated two 10 bedded Community Care Centres in Guwahati, Assam and Jalpaiguri, West Bengal.
We have taken special initiative so that our target communities can access the facilities of various schemes of state and central Government. As a result of this, a course of Community Health Workers has started in Darjeeling district under Swawlamban schemes. One residents of Senhneer- children’s home for those infected and affected by HIV has been admitted under Jawahar Navodaya School, run by the Ministry of Human Resource and Development.
Technical backstopping and Public Private Partnership has been strengthened in this year. In partnership with NACO, we are implementing PPP to promote RTI/STI service deliveries by involving private practitioners in the State of Orissa. In Bihar, we are working as Mainstreaming Resource Unit (MRU) and we are providing human resources support for technical and counselling services in government Blood Banks and ICTC centres in West Bengal. To remember the initiative of our founder as well as combating blood crisis across the country, we have initiated “P. D. Agarwal initiative to Promote Voluntary Blood Donation in India” by involving corporate sector. Nearly 8 corporate bodies have participated in 2008 and 497 unit of blood has been collected in a single day.
Bihar has been devastated by flood in this year, we have responded to it instantaneously by providing dry food. We have escalated our flood relief activities in the later stages with support from ABC India Ltd and its employees by running flood relief camp, emergency treatment and reaching out to villages striving for food and other necessary items on a regular basis.
Lastly, on behalf of Trusts, I would like to thank tall those who stood by us in our 30 years of Journey including partners of voluntary blood donation movement, donors, friends and lastly, our volunteers from the community who worked selflessly. I would like to also specially mention the support of employees of ABC India Ltd for flood affected population in Bihar. |
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Training at Bhoruka
Bhoruka has devoted to the capacity building & training of the NGOs, CBOs, doctors, health workers, paramedics, program implementers, project management staff, government officials & various levels of people working in the health sector. A training plan is formulated for each quarter. Each recruitment is followed by an orientation / induction training program.
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Research
Research is a systematic effort to answer the gaps in an existing set of knowledge.
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| Contents are copyright of Bhoruka Public Welfare Trust, 2009 |
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